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Knowledge Base

From listing books to managing orders — all the answers in one place.

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Order Status

  1. Pending: The order is being processed and awaiting payment.
  2. Processing: Payment received by TradeSafe, and the order can be prepared and shipped.
  3. Delivered: Buyer has the package in hand.
  4. Completed: The buyer has received the goods and is satisfied.

Buyer Protection with Tradesafe

Your payment is securely held by Tradesafe and only released to the seller once you’ve received and accepted your order. This ensures your money is safe until you are satisfied with your purchase.