Books purchased on Bookle are delivered exclusively by PUDO, a third-party courier.

Handling and Shipping Time:
We encourage our Bookle Stores to keep handling time to a minimum, ideally no longer than 7 days. Once your seller drops off the package at PUDO’s lockers, delivery will take 1-4 business days. As sellers operate independently, processing times may vary. You may wish to check a specific Bookle Store’s Terms and Conditions for their handling time.

Seller Responsibilities:
Upon receiving an order, sellers must log the package with PUDO and ensure prompt dispatch to the buyer. If the suggested 7-day handling time isn’t feasible, sellers should inform the buyer. Sellers should ensure that the general handling time is indicated in their store’s Terms and Conditions. The seller should supply the buyer with the tracking number (via our system) to monitor the delivery process.

Delivery Management:
While Bookle endorses PUDO as the preferred courier, please note we do not control delivery timeframes to specific addresses or lockers, as PUDO’s services are outsourced.

Preferred Locker Location:
At Checkout, please add your preferred PUDO locker location in the provided text field. If your chosen locker is unavailable, the nearest locker to your address will be selected.

You can track your parcel by entering the tracking number provided by the seller.

Communication Issues:
If you experience a lack of communication from a seller, don’t hesitate to contact us. Just to let you know, obtaining information from sellers may take some time, potentially resulting in delays.